You have 3 cancellation options for cancellations for Glastonbury 2020:
- Cancel your booking using the normal cancellation policy - CLICK HERE
- Reclaim the cancellation fees from your travel insurance
- Cancel by paying the full amount and receiving a voucher for the total amount which will be valid for one year from original drop off date*
Who is eligible for a voucher?
- Anyone with a Glastonbury ticket
What happens if you meet the above criteria and want to cancel your booking?
- If you have paid for the full amount of the booking you will be able to claim a voucher for the total amount.
- If you have not paid the full amount you will only be able to claim this voucher after you have paid the full amount (to pay balance CLICK HERE)
- If you are with a travel agent please specify you want a voucher and they will be in touch.
Can I get a voucher for the amount I've currently paid?
- No, you must pay the full amount of your hire to be eligible for a voucher. There are no exceptions to this
Can I cancel free of charge?
How do I cancel?
*What are the Terms and Conditions of the voucher
- It is the customer's responsibility to cancel their booking - a no show will be regarded as a 100% cancellation fee
- The voucher will expire 12 months from the date of the original booking end date. Any remaining balance will be deducted to nil and forfeited
- There will be no extensions or refunds on any voucher in any circumstances.
- Voucher is non-transferable (can only be used by the current hirer)
- You can only redeem the voucher at Spaceshipsrentals.co.uk.
- You must have a ticket to Glastonbury - you will have to send a copy of the ticket/ticket confirmation via email on the redemption of the voucher.
- You do not need to book for Glastonbury if you don't want to
- The voucher is a monetary value, not a specific item value e.g. The voucher is for £800 not 10 days in a motorhome.
How do I rebook at a later date?
- Go to book.spaceshipsrentals.co.uk
- Take out a quote for your chosen dates
- Reply to the email you've received with your quote with a copy of your Glastonbury ticket/ticket confirmation and your voucher number
- Spaceships will send you the quote back with the credit applied
- You confirm the booking from the quote emailed back to you.
- We receive your booking request and send you a confirmation email once it's all booked in