We take an excess from your credit card when you pick up your Spaceship. This is the amount of the insurance excess if an accident occurs during your Spaceship hire for which you are deemed at fault. The excess is £1500 (£2,000 for motorhomes).
We do not deduct the excess from the credit card, but instead freeze the funds to deduct in an event of an accident. The funds are then released when the vehicle is returned provided no damage has occurred. Credit card details must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made.
You can choose if you want to pay Full or Half Cover and reduce your excess or we will hold the full amount of excess to cover your liability – any accident/damages costs plus any extra cost or any traffic infringements, losses or breakages.
At Spaceships, we strive to not be part of the reputation that the industry has with damage/repair charges. We take and send pictures of your vehicle to your email prior to each hire including mileage and fuel to ensure that our customers are not getting charged for damages they have not responsible for.
For any damage that is chargeable, we believe in a fair transparent pricing structure that is available prior to booking, so you can make a better-informed decision on insurance choices.
CLICK HERE to see the pricing for damages to our vehicles whilst on hire.
Please refer to our terms and conditions for more information regarding insurance.