Insurance Exceptions

Modified on Fri, 9 Aug at 9:16 AM

The following exceptions and costs apply to all vehicles, regardless of insurance option chosen:


  • The full cost for any damage to the inside of the vehicle.
  • The full cost for any damage to the underside of the vehicle.
  • The full cost of replacing lost or damaged keys. 
  • The full cost of replacing any items/equipment/fittings provided with your Spaceship which have been damaged or lost. 
  • The full cost of any breakdown support and damages if necessitated through user error (eg. flat vehicle battery, wrong/insufficient fuel, keys locked in vehicle, excessive idling, damage from driving on an unsealed road, getting stuck in a verge off the road etc.)
  • The full cost of the vehicle if stolen during the hire period. This will reduce to £2,500 for a motorhome or £1,500 for a campervan upon a successful insurance claim.


The following additional exceptions apply to motorhomes, regardless of insurance option chosen:


  • The full cost for any damage to the vehicle which occurs over 1.8 metres from the ground.
  • The full cost of any damage to the motorhome caused by reversing manoeuvres. To be clear this includes all movement going backwards whether intentional or not.
  • The full cost for any damage to the water system caused by putting fuel in the water tank.


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